Clear terms, fair use

Welcome to ReWear!

By becoming a seller on ReWear, you agree to the following terms and conditions:

1. Exclusive Listing

Once the availability of an item is confirmed for sale on ReWear, the seller agrees not to sell the same item elsewhere.

2. Commission Structure

ReWear follows a tiered commission model based on the level of support provided to sellers. The applicable commission percentage will vary according to the services availed by the seller, as outlined below:

• a. Self-Onboarding Sellers (15% Commission):
  Sellers who register themselves and list their products independently on ReWear will be charged a 15% commission on each sale. In this case, ReWear is only responsible for arranging order pickups and payments.
• b. Assisted Listing Sellers (20% Commission):
  Sellers who share product images and details (but do not handle their own registration or listings) will be charged a 20% commission. ReWear will complete the seller registration, upload product listings, and manage pickups and payments upon order confirmation.
• c. Bulk Inventory Sellers (25% Commission):
  Sellers who send their inventory in bulk to ReWear (either on their own or upon ReWear's request, including for events or sales) will be charged a 25% commission. ReWear will handle product handling, storage, listings, order management, and logistics.

3. Accurate Listing

Sellers are responsible for maintaining accurate and up-to-date listing information. If a product becomes unavailable or is sold elsewhere, it is mandatory to update the status on the website. Misleading information may lead to penalties or account suspension.

4. Quality Assurance

Sellers are expected to provide quality products. If a product fails to pass the quality check process and is rejected, the seller will be responsible for covering the full delivery charges and packaging fees to have it returned. Otherwise, the product will be discarded. If a seller receives more than 3 instances of defective items reported by buyers, the seller may be blacklisted from using the platform.

5. Product Pickup & Delivery

When a product pickup is arranged, the seller will be responsible for 50% of the delivery charges per order, while ReWear will cover the remaining 50%.

If a seller's address is located in a non-serviceable area for the courier company, the seller will be required to ship the parcel to our address using their own means within two days of receiving the order. In this scenario, to support the seller, ReWear will cover 50% of the shipping charges incurred, while the seller will contribute the remaining 50%.

6. Payment Processing

Payments for sold items will be processed within 5 working days from the date of successful delivery to the end customer.

Please review these terms carefully before listing your products on ReWear. Your compliance with these terms ensures a smooth and mutually beneficial partnership. Failure to adhere to these terms may result in penalties or suspension from using the platform.

By proceeding to list items on ReWear, you acknowledge that you have read, understood, and agreed to these terms and conditions.